About Us
DFH Ltd (DFH Financial Solutions) is a member of the CCTA (Consumer Credit Trade Association). CCTA is one of the longest serving credit trade associations in the UK and has been establised over 100 years.
Consumer Credit Trade Association (CCTA) Accreditation
The Consumer Credit Trade Association (CCTA) is one of the longest serving credit trade associations in the UK. They have been established for over 100 years. The CCTA are fully accredited members of the ATA Trade Association.
As members we adhere to the reputable CCTA Code Of Practice which demonstrates our credibility and reliability to clients. The purpose of the CCTA Code of Practice is to ensure compliance by members is met.
All members of CCTA are bound by the terms of the Code of Practice established by CCTA and members are trained on the following areas:
- OFTs irresponsible lending guidance
- Code of Practice and Customer Service Excellence
- Complant Handling and the FOS
- Treating Your Customers Fairly
Customer service excellence is at the forefront of the CCTA Code of Practice. DFH complies with the standards set by the associstion to ensure all customers are treated fairly.
