About Us
DFH Ltd (DFH Financial Solutions) is a member of the CCTA (Consumer Credit Trade Association). CCTA is one of the longest serving credit trade associations in the UK and has been establised over 100 years.
Debt Management FAQs
- What happens when I contact DFH?
- How long does the Debt Management Plan last?
- What happens if my circumstances change?
- How does Debt Management affect my credit rating?
- Will you deal with all of my debts?
- Will I be charged if I decide to leave the Debt Management Plan?
“What happens when I contact DFH? How long does it take?”
Once you have completed the online contact form, a Debt adviser will call you at your preferred time to talk about your situation. Our sympathetic advisers are trained to listen carefully to your problems and answer any questions that you have about starting a Debt Management Plan. The call usually takes no more than 40 minutes and you will be under no obligation to go further if you choose not to.Our initial advice is always free of charge, however fee's are payable should you decide to proceed.
“How long does the Debt Management Plan last?”
It depends on how much you owe and the amount you can realistically afford to pay your creditors each month. We’ll estimate the likely length of the debt management plan before you start, but the exact length of the plan depends on:
- If your creditors agree to freeze interest and other charges on your accounts.
- If your circumstances change during the Plan, and you need to change the amount you repay each month.
“What happens if my circumstances change?”
Please let us know immediately. Depending on your situation, we will be able to negotiate a revised repayment plan with your creditors.
“How does debt management affect my credit rating?”
Your credit rating will be affected in the short term. We recommend you should talk to an adviser for more information on the long term effects of any solution.
“Will you deal with all of my debts?”
We will deal with all of your unsecured credit and non-priority debts. This includes personal loans, credit cards, overdrafts, catalogue debts, etc. When we assess your financial situation, taking into account that you need to keep paying off your priority debts (mortgage, council tax, secured loans, etc.) and your day-to-day living costs. From that, we calculate how much you can afford to pay towards your other creditors in the Debt Management Plan.
"Will I be charged if I decide to leave the Debt Management Plan?”
There is no charge for leaving our Debt Management Plan, but we do ask for two weeks’ written notice. This gives us time to inform your creditors and ensure a smooth transition of your debt repayments back to you.
Find out more about:
Further Debt Help and Advice
Repaying debt over a longer period may increase the total amount to be repaid. Fees are payable and are dependant on the solution that is provided. Your ability to obtain credit will be affected. Subject to availability and acceptance. Calls may be recorded for training and quality purposes.
